FACILITY MANAGEMENT & BPO

Facility management comprises cleaning, security, catering, call centres and main contracting.
The Dutch market for facility management totals some €40 billion and is expected to grow over the next few years. Specialist facility managers account for more than 60% of the overall market. This share is expected to grow, as outsourcing to these specialists usually means lower costs and better service.

Business Process Outsourcing (BPO) represents yet another step in outsourcing activities and comprises not only facility services, but also processes directly related to operational (core) activities.

Increasingly, services are no longer offered regionally, but also nationally or even internationally. This segmentation has market consequences. Facility service providers are now clearly divided into international, national and regional parties. The resulting movement between parties has created an active mergers and acquisition market. We will be pleased to assist you in these strategic movements.